The only AI customer service solution you need
Resolve issues faster and boost customer satisfaction- all while reducin team worload- with the only customer servie solution you'll ever need
Trusted by over 25,000 global businesses
Automate conversations with the power of AI
Reduce support volumes and increase customer satisfaction in minutes with Intercom's AI- powered chatbots and automation tools.
Learn more about automation
Unlock the best AI-powered customer service tools in minutes
Lower your costs with more efficient support teams
Scale support without sacrificing customer experience
Fin
Our AI-powered bot automatically and accurately answers support questions with zero training required.
Workflows
Easily build powerful no-code automations with bots, triggers, conditions, and rules—all in one place.
Ai-powered Inbox
Instantly generate replies, recap conversations for other agents, and create new help articles.
Article suggestions
Immediately recommend helpful content with machine learning—directly in your product.
Conversion topics
Better understand your customers with AI- powered analysis of support conversations.
A single, powerful, easy-to-use platform
Get all your automation, conversations, tickets, customer data, and reporting working together seamlessly. Maximize team performance by connecting all your other tools to our platform.
Learn more about the Intercom Platform
Maximize team performance with actionable insights
Stop switching between tools and speed up workflows
See all your data in one place
Reporting
Understand and improve the performance of your bots and team with flexible and customizable reports.
Customer Data
View, segment, and filter all your customer data—and model it however works best for your business.
Behavioral data
Craft the best customer support experiences using a complete picture of past actions.
Custom actions
Power bots and workflows with live customer data stored in other tools—no engineering resources required.
Apps and integrations
Get all your tools working as one—and add more to existing workflows—with 300+ apps.
API and Webhooks
Configure Intercom to work best for you with our easy-to-use APIs and webhooks.